Conemis Analytics
With Conemis Analytics you will get to know your customers and their usage profiles. The Conemis Analytics Tool (CAT) enables you to offer better support your customers and optimize your marketing efficiency depending on your customer requirements. CAT allows you to analyze the behavior of your customers in detail. You are able to view real-time usage reports of your software, including usage times, user activity, resource consumption, and more. The feedback provided by CAT helps you to get a better understanding of how customers are using your software, giving you a great chance to enhance your customer satisfaction.
CAT is a mature tool that is offered to you by Conemis. However, if you need additional features, we are ready to integrate them into a customized Conemis Analytics Tool depending on your requirements.
CAT standard features:
Real-Time Data
See how your software is being used, which customers are online, and their respective activity in real-time.
All-Time History
Analyze customer behavior over time, measure effects of marketing campaigns, etc.
Geographical locations
Find out from which place your customers are using your software.
Constant Monitoring
Monitor your IT infrastructure for capacity utilization, operation grade, etc. and set limits to receive warnings when approached.
Remote Support
Easily access each customer's environment in order to provide them with online support, tutorials, or training.
Export
Export your data for further investigation or integration with your local CRM solution
Billing
Comfortably control your customer payment and create your invoices.

