IT and Services

Fresh start on Service Cloud with data coming over from old instance

Сilent:

With over 19 million listed domains and 2 million customers, this client, the US company, is the world's largest platform for the professional trading of web addresses. Specifically tailored to customers from the internet industry – one of the world's largest distribution networks for registrars offers extensive registry services which they use to support owners of Top-Level Domains with the market launch of their new domain suffixes.

Challenges:

  • Challenging to create the reports and analytics needed to grow​
  • Need to partially redesign the data model​
  • Splitting records to several data objects​
  • Deduplication required for split records and other data

Results:

  • Successful migration in time
  • Full automation of data conversion with conemis transition cloud​
  • Attachments transferred from Oracle Service Cloud to new Oracle Service Cloud​
  • conemis transition cloud saved paid consulting days