Customer Cases / Migration and integration for SAP, Avaya, and Service Cloud

Migration and integration for SAP, Avaya, and Service Cloud

Сlient:

German company - one of the biggest producers and distributer for lamps in Europe with around 20.000 trading clients.

Challenges:

Data model needs to be restructured in parts
Complex transformation and data cleansing
Several pick lists need to be transformed
Filtering of data during migration is required
Performance of data conversion is crucial for global big bang roll-out
Permanent data synchronization after go-live

Results:

Success full initial data load from SAP to Oracle Service Cloud in time
~120k accounts and ~250k contacts
Live data migration in 3 days
Permanent data synchronization between SAP (ERP) and Oracle Service Cloud
Deduplication and data cleansing
Integration of Service Cloud with Avaya IP telephony
Full data scope covered by conemis

This data journey was mastered with conemis transition cloud, ensuring the transformation delivered on its promises without any disruptions.

Running a Similar Project?

Whether you’re migrating, consolidating, upgrading, or transforming your CRM, ERP or other systems, conemis enables your data journeys with a powerful platform to accelerate and de-risk your initiative.

Every project delivered on time or ahead of schedule
Full traceability from first extract to final load, audit-ready from day one
Trusted by BASF, Deloitte, IQPC, and many more
Pre-packaged, zero-code, AI-automated, and no middleware build required
Focus on the beauty of innovation instead of being burdened by complexity

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