At the beginning of March 2023, Salesforce has launched the EU Operating Zone on top of Hyperforce. Let’s take a look at what that means and how customers can benefit.
The new service ensures compliance with EU data protection laws and regulations, such as the EU General Data Protection Regulation (GDPR). It allows global customers to exclusively store and process data in the European Union. The emphasis for the EU Operating Zone lies on “process”.
Hyperforce without the EU Operating Zone
Salesforce Hyperforce has been around for bit now. It is designed to deliver CRM services across public clouds globally. It refers to the infrastructure underneath Salesforce applications. Hyperforce is currently available in India, Australia, Canada, Japan, Singapore, Germany, France, Brazil, the UK, and the US. Many customers are already using Hyperforce. But that does not automatically mean they are leveraging the EU Operating Zone, even if they are on European Hyperforce infrastructure.
Hyperforce with the EU Operating Zone
In order to leverage the EU Operating Zone, customers do have to be on Hyperforce in the EU. This can, for example, be in Germany or France. But the EU Operating Zone is a separate decision. With the decision for it, clients get 24/7 customer and technical support delivered by EU-based personnel.
Key benefits of the Hyperforce EU Operating Zone are:
· More control over where data is stored and processed, who has access to it, and how it is used
· Enhanced security and compliance with EU data protection laws, such as the above-mentioned GDPR
· Access to local expertise and support from Salesforce’s EU team
How to Benefit
Customers can either start with Hyperforce and the EU Operating Zone at the same time. Or they can be on Hyperforce already and decide later to move into the EU Operating Zone.
For customers interested in moving and looking for data migration support, conemis offers a pre-packaged Hyperforce EU Operating Zone migration that is fast, efficient, secure, and GDPR-compliant itself.